Medical VA
Syene Zinah D.
Medical Administrative Support
- Multi-channel patient communication (calls, email, chat, SMS)
- Administrative & scheduling support
- Insurance verification & records
ExperiencedHIPAA-Compliant
Request this teammate Medical Assistant
The everyday work of the practice needs an owner.
A dedicated, HIPAA-compliant medical assistant who owns the everyday flow around your providers, from patient outreach to referrals and follow-ups. One accountable seat your office lead sets the SOPs for and reviews weekly.
15+ hrs
a week back across the clinical support layer
73%
Lower cost vs. in-house hire
1-2 wks
Live in your systems
4.9★
Average Google rating
Covered by the 30-Day Right-Fit Promise: free replacement or your money back.
Where the day around the visit breaks.
Ask the MA at 4:45pm what's still open. That's your list.
Nothing flagged yet.0 / 6
If two or more feel true, hiring a virtual teammate pays for itself in the first month.
What they own
The clinical support layer around your providers. Non-clinical, but adjacent and accountable.
- 01
Runs patient outreach
Follow-ups, reminders, and care-gap outreach on schedule.
- 02
Owns referral loops
Placed, tracked, and closed with a weekly status.
- 03
Triages results and refills
By protocol, escalating only what needs a provider.
- 04
Coordinates care
Between specialists, home health, DME, and payers.
Right now
- Follow-ups falling through
- Referrals not closed
- Refills piling up
- Results untriaged
With a teammate
- Outreach on a schedule
- Referrals tracked to booked
- Refills triaged daily
- Results triaged to protocol
What this role doesn't do
- In-visit clinical documentation→ Medical Scribe
- Claims, AR follow-up, payment posting→ Medical Biller
- Front-desk phones and scheduling→ Medical Receptionist
Real practices, real coordination.
A slice of what medical assistants have moved for practices in their first two months. [PLACEHOLDER: metrics pending real client data.]
15 hrs
a week back across the support layer
“The stuff between visits used to just happen when it happened. Now it happens on schedule.”
Primary Care
Denver, CO
3x
referral closure rate
“Referring providers noticed. They're sending more because we actually close the loop.”
Multi-Specialty Group
Tampa, FL
Same-day
results triage, was 2-3 days
“Abnormal labs get in front of a provider the day they land.”
Internal Medicine
Boise, ID
0
refill requests aged more than 24 hours
“The refill queue stopped being a source of patient complaints.”
Family Practice
Austin, TX
From admin-support desks
15 hrs/wk back to the practicePrimary Care, CO
Referral closure 3xMulti-Specialty, FL
Same-day results triageInternal Med, ID
Refill queue <24hrFamily Practice, TX
Care coordination logged weeklyCardiology, TN
Care-gap outreach on schedulePediatrics, NC
15 hrs/wk back to the practicePrimary Care, CO
Referral closure 3xMulti-Specialty, FL
Same-day results triageInternal Med, ID
Refill queue <24hrFamily Practice, TX
Care coordination logged weeklyCardiology, TN
Care-gap outreach on schedulePediatrics, NC
73%
Lower cost vs. in-house hire
1-2 wks
Live in your systems
4.9★
Average Google rating
30-day
Right-Fit Promise
How it works
- 01
A quick, honest call.
We map the work with you and your office lead, the systems you run, and the pace of your week. If it isn't a fit, we say so.
- 02
Meet your shortlist.
A hand-picked group of teammates with the right specialty, tool set, and time-zone fit. You interview, we coordinate, you choose.
- 03
They get to work.
Onboarded to your systems and SOPs by a Client Success Manager. Live inside 1 to 2 weeks, backed by the 30-Day Right-Fit Promise.
The 30-Day Right-Fit Promise.
If it’s not working in month one, we make it right — three ways. No clawbacks, no lock-in, no fine print.
- 01
No-cost replacement.
Not the right fit? Tell us why. We deliver a curated re-shortlist within 2 business days, onboard the new teammate at no charge, and pause your billing until the replacement is live and producing.
- 02
30-day money-back window.
Not sure outsourcing fits your workflow? Cancel any time in the first 30 days. We refund every billed day in full. No clawbacks, no termination fees, no minimum-term lock-in. A staffing partner, not a contract trap.
- 03
Backup coverage built in.
Sick day, PTO, family emergency? Your Client Success Manager arranges a trained backup teammate within hours, at no extra cost, briefed on your workflows and tools. Coverage ships with every placement — it’s not an upsell.
Meet the bench
A slice of the Medical Assistant teammates ready to interview this week.
Showing 3 of 180+ on the bench
Browse the full bench
Medical VA
Abigail B.
Medical Administrative Support
- Workers' comp claims processing
- Billing & invoice verification
- Authorization management
ExperiencedHIPAA-Compliant
Request this teammate 
Medical VA
Kent Joseph R.
Medical Administrative Support
- Patient scheduling & appointment coordination
- Insurance verification & eligibility review
- Records management
ExperiencedHIPAA-Compliant
Request this teammate No new software to learn.
They log into what you already run on day one.
EpiceClinicalWorksathenahealthNextGenPractice FusionKareoAdvancedMDWeaveDoxy.meMicrosoft 365
Get matched
Tell us where you're stretched. We'll come back with a shortlist this week.
A short form. A real reply within one business day. Bring your office lead to the call. If it's not a fit, we'll tell you.
Your details stay with our matchmaking team. No mailing lists, no drip sequence.
What practices ask before hiring this role.
One short conversation
Get a teammate matched this week.
One call to scope the work. A shortlist inside the week. Live inside two.
30 days to know it's working. If it's not, we fix it or refund it.