Your mission shouldn't be running on volunteer time and overtime.
A dedicated operations teammate for your non-profit who owns donor communications, grant deadlines, and program logistics so your executive director stops doing three jobs at once.
Covered by the 30-Day Right-Fit Promise: free replacement or your money back.
Where the mission time gets eaten.
Your ED is working the weekend for a reason. Mark the reasons.
If two or more feel true, hiring a virtual teammate pays for itself in the first month.
What they own
One accountable seat on non-profit operations.
- 01
Runs donor comms
Thank-yous, updates, and stewardship on a schedule.
- 02
Owns the grant calendar
Deadlines tracked, milestones hit, reports shipped.
- 03
Coordinates programs
Event RSVPs, volunteer scheduling, vendor coordination.
- 04
Keeps the CRM clean
Weekly hygiene, donor and volunteer data current.
- Donor comms inconsistent
- Grants slipping
- Board reports last-minute
- ED doing admin
- Donor comms on schedule
- Grant calendar owned
- Board reports on template
- ED back to the mission
- Bookkeeping and financial reporting→ Finance & Bookkeeping
- Marketing content and campaigns→ Marketing
- Inbox, calendar, and executive support→ Administrative & Executive
Real non-profits, real time back to the mission.
A slice of what ops teammates have moved for non-profits in their first two months. [PLACEHOLDER: metrics pending real client data.]
“I got the mission time back. That's the whole point.”
“The calendar became something we run, not something that surprises us.”
“Stewardship went from ad hoc to on schedule. Retention followed.”
“The board finally sees the numbers on the first of the month.”
How it works
- 01
A quick, honest call.
We map the work with you and your ops lead, the tools you already run, and where the week actually breaks. If it isn't a fit, we say so.
- 02
Meet your shortlist.
A hand-picked group of teammates with the right skill mix, tool fluency, and time-zone fit. You interview, we coordinate, you choose.
- 03
They get to work.
Onboarded to your stack and SOPs by a Client Success Manager. Live inside 1 to 2 weeks, backed by the 30-Day Right-Fit Promise.
The 30-Day Right-Fit Promise.
If it’s not working in month one, we make it right — three ways. No clawbacks, no lock-in, no fine print.
- 01
No-cost replacement.
Not the right fit? Tell us why. We deliver a curated re-shortlist within 2 business days, onboard the new teammate at no charge, and pause your billing until the replacement is live and producing.
- 02
30-day money-back window.
Not sure outsourcing fits your workflow? Cancel any time in the first 30 days. We refund every billed day in full. No clawbacks, no termination fees, no minimum-term lock-in. A staffing partner, not a contract trap.
- 03
Backup coverage built in.
Sick day, PTO, family emergency? Your Client Success Manager arranges a trained backup teammate within hours, at no extra cost, briefed on your workflows and tools. Coverage ships with every placement — it’s not an upsell.
No new software to learn.
They log into your CRM and program tools on day one.
Tell us where you're stretched. We'll come back with a shortlist this week.
A short form. A real reply within one business day. Bring your ops lead to the call. If it's not a fit, we'll tell you.
Your details stay with our matchmaking team. No mailing lists, no drip sequence.
What practices ask before hiring this role.
Get a teammate matched this week.
One call to scope the work. A shortlist inside the week. Live inside two.
30 days to know it's working. If it's not, we fix it or refund it.