Your front desk shouldn't be why patients shop your competitor.
A dedicated dental receptionist who answers your main line live, backfills the schedule, and confirms tomorrow's visits so your front desk is with the patient in front of them.
Covered by the 30-Day Right-Fit Promise: free replacement or your money back.
Where the dental front desk keeps breaking.
Listen to yesterday's voicemail queue. Every missed call is one of these.
If two or more feel true, hiring a virtual teammate pays for itself in the first month.
What they own
One accountable seat on the dental phone and schedule.
- 01
Answers your main line
Live during clinic hours, warm handoffs.
- 02
Owns the schedule
Bookings, confirmations, and same-day waitlist backfill.
- 03
Converts new patients
New-patient calls handled to booking with your script.
- 04
Triages messages
Portal, email, and text worked twice a day.
- Voicemail catching new patients
- Cancellations unfilled
- Confirmations spotty
- OM answering the phone
- Live-answer during clinic
- Waitlist worked daily
- Confirmations every PM
- OM back to ops
- Insurance verification, recall, treatment plan follow-up→ Dental Administrative Support
- Claims strategy, appeals, AR follow-up→ Dental Biller
- Chairside documentation→ Dental Scribe
Real practices, real chairs full.
A slice of what dental receptionists have moved in their first two months. [PLACEHOLDER: metrics pending real client data.]
“Voicemail used to eat our new-patient calls. Not anymore.”
“Confirmations every afternoon changed the entire next day.”
“Callers stopped hanging up after voicemail. The conversion is real.”
“I got my afternoons back. That alone paid for the seat.”
How it works
- 01
A quick, honest call.
We map the work with you and your office lead, the systems you run, and the pace of your week. If it isn't a fit, we say so.
- 02
Meet your shortlist.
A hand-picked group of teammates with the right specialty, tool set, and time-zone fit. You interview, we coordinate, you choose.
- 03
They get to work.
Onboarded to your systems and SOPs by a Client Success Manager. Live inside 1 to 2 weeks, backed by the 30-Day Right-Fit Promise.
The 30-Day Right-Fit Promise.
If it’s not working in month one, we make it right — three ways. No clawbacks, no lock-in, no fine print.
- 01
No-cost replacement.
Not the right fit? Tell us why. We deliver a curated re-shortlist within 2 business days, onboard the new teammate at no charge, and pause your billing until the replacement is live and producing.
- 02
30-day money-back window.
Not sure outsourcing fits your workflow? Cancel any time in the first 30 days. We refund every billed day in full. No clawbacks, no termination fees, no minimum-term lock-in. A staffing partner, not a contract trap.
- 03
Backup coverage built in.
Sick day, PTO, family emergency? Your Client Success Manager arranges a trained backup teammate within hours, at no extra cost, briefed on your workflows and tools. Coverage ships with every placement — it’s not an upsell.
No new software to learn.
They log into your PMS and phone system on day one.
Tell us where you're stretched. We'll come back with a shortlist this week.
A short form. A real reply within one business day. Bring your office lead to the call. If it's not a fit, we'll tell you.
Your details stay with our matchmaking team. No mailing lists, no drip sequence.
What practices ask before hiring this role.
Get a teammate matched this week.
One call to scope the work. A shortlist inside the week. Live inside two.
30 days to know it's working. If it's not, we fix it or refund it.