Built to enable practices to achieve more, with less overhead cost.
Virtual Teammate is a US-owned, HIPAA-compliant virtual assistant agency placing skilled, EHR-trained professionals inside medical, dental, and growing-business teams across the United States. Every match is measured on value created, not hours billed.
Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
- US-owned
- Headquartered in Phoenix, Arizona
- HIPAA-compliant
- Certified and BAA-ready before placement
- Global vetting network
- PH · LATAM · Africa · S. Asia
- Measured on value
- Monthly KPI scorecards, not hours billed
Chris McShanag: 30+ years of operational leadership.
“I'm passionate about transforming the way healthcare and business operate. With more than 30 years of experience in operations and consulting, I built Virtual Teammate to bring measurable value — not commodity offshore labor — to every practice and every patient touchpoint.”
Under Chris's leadership, Virtual Teammate has scaled from a boutique recruiter into a US-owned staffing partner with a global vetting network spanning the Philippines, Latin America, Africa, and South Asia. Every virtual teammate is multi-stage vetted, HIPAA-compliant before placement, and matched to your time zone and tech stack.
- 30+ years operations & consulting leadership
- Founded VT to bring a value-creation culture to outsourced staffing
- Personally reviews new healthcare engagements
- Cost savings & revenue growth
- Up to 73% vs an in-house hire
- Hours reclaimed
- Back to patients and high-value work
- Patient experience improved
- Faster response, cleaner workflows
Bringing a value-creation culture to every engagement.
Most outsourced staffing is sold on cost. We sell on outcome. Our mission is to connect high-performing virtual teammates with the practices and businesses that need them — and to measure success on cost savings, revenue growth, hours reclaimed, and patient experience improved.
- Value, not just labor: every engagement is scoped against KPIs you choose.
- HIPAA-first by default: certified, background-checked, BAA-compatible teammates only.
- US time zone, your tools: matched to your hours, trained on your EHR/PMS.
- Leadership accountability: a dedicated CSM owns every account.
Principles we hire on, and live by.
Positive energy
Fuels growth, productivity, and the kind of optimism that makes teams perform under pressure.
Edge & resiliency
A relentless spirit of possibility — people who push through hard problems, not around them.
Executing to win
Transparency and integrity at every level: material, emotional, and relational value, delivered.
Alignment of passion
The right teammate matched to the right client need, because mismatches are the #1 reason placements fail.
Value-creation leadership
Prioritize the team and the client equally — we win when both win.
Trust & ethical decisions
Keeping commitments with kindness and accountability, and principled decisions in every gray area.
More than staffing: a partner that owns outcomes.
HIPAA compliant
Every teammate is HIPAA compliant with a BAA-compatible setup before placement.
Global talent pool
Recruited across the Philippines, Latin America, Africa, and South Asia, vetted at every stage.
Your time zone
Every teammate works your business hours, with backup coverage built in.
Real KPI reporting
Monthly client scorecards: claims worked, payments posted, calls answered, AR collected.
Dedicated CSM
A Client Success Manager owns every engagement — performance, training, escalation.
Up to 73% cost savings
Flat-rate, transparent pricing. No hidden fees, no recruiter spread, no surprises.
Hire in weeks, not months.
Three steps. Built for busy practices.
- 01Within 24 hours
Book a practice staffing audit
Submit the form and we'll confirm your audit slot within one business day. The 20-minute diagnostic maps your practice, your workflows, and the exact clinical or admin support to delegate first.
- 021–2 business days
Meet & interview candidates
A curated shortlist of HIPAA-compliant teammates, matched to your specialty, EHR, accent and time-zone preferences. You interview, we coordinate, you choose the fit.
- 03Live in 1–2 weeks
Launch & go live
Agreement, billing, EHR access and SOP handoff, all wrapped in 1–2 weeks. Your teammate starts producing in week one, with a dedicated CSM and the 30-Day Right-Fit Promise behind every placement.
The questions we get asked most.
Get a teammate matched this week.
One call to scope the work. A shortlist inside the week. Live inside two.
30 days to know it's working. If it's not, we fix it or refund it.